1.
24/7/365 INCIDENT ASSISTANCE
Our team of experts maintains constant vigilance, reacting instantly to potential incidents 24 hours a day, 7 days a week, 365 days a year. We make use of our own incident management platform to provide comprehensive tracking of the work carried out by our team, guaranteeing complete accountability.
2.
Backup Management
We establish and manage robust backup strategies, ensuring the protection of critical data. Our tools will automatically alert you if backups are no longer valid, or are no longer being saved in accordance with predefined configurations, guaranteeing the integrity of your data.
3.
Cost Monitoring
Through constant monitoring, we continuously optimize the costs of your AWS infrastructure. By identifying atypical behavior, it aims to avoid unexpected charges and allow proactive management.
4.
SECURIZED ACCESS CONTROL
Access control is secured and streamlined to ensure optimal protection of sensitive data. We enforce robust security policies to track and monitor access to cloud resources.
5.
Security and Compliance Monitoring
We provide continuous monitoring of security and compliance with standards such as CIS Benchmark 2.0, ISO 27001, or Soc2 Type 2 using our automated tools. This proactive monitoring ensures that your infrastructure remains in compliance with the strictest security standards at all times.
6.
Recovery Testing
Regular recovery tests are conducted to ensure swift recovery in case of disasters. Business continuity plans are developed and tested to minimize downtime.
7.
Application Monitoring
Performance monitoring of applications in your cloud infrastructure, ensured by our automated tools, identifies potential issues before they affect the user experience. Work tickets are automatically generated in case of alerts, classified by priority. Depending on the agreement, our experts or client teams can handle these work tickets.
8.
Infrastructure Monitoring
The health and performance of the infrastructure are constantly evaluated by our automated tools. Hundreds of checks are performed on all services used in your AWS infrastructure to detect potential issues, such as disk and memory shortages. Work tickets are automatically created in response to alerts, with priority-based classification. Depending on the agreement, our experts or client teams can manage these work tickets.
9.
Periodic Architecture Review
We conduct architecture reviews to ensure alignment with best practices and your business goals, evolving your infrastructure to meet new requirements and technologies.
10.
Cost Optimization Recommendations
Using in-depth analysis, we identify cost optimization opportunities, suggesting appropriate adjustments to maximize operational efficiency without compromising performance.
11.
MONTHLY STRATEGY MEETING
Our experts make sure you stay focused on your business objectives by adjusting managed services with your teams on a monthly basis. This ensures that your technology infrastructure remains aligned with your strategy.
